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Published 11/20/2009 02:25 PM   |    Updated 02/12/2015 12:18 PM

Apex - Recovering Apex data from a failed hard drive.


In order to recover Apex data from a failed hard drive a manual backup will need to be created.
The following Apex data files are required to create a complete manual backup:
  Apex Database Files,
  ShapeFiles folder, and
  The Archive folder.

The specific locations of the files and folders are listed below. These files can be copied to the same location on the new disk after installing and updating Apex to restore the customer's data.

Apex Database Files and ShapeFiles Locaitons
("Program Files x86" on 64-bit systems)-

  ShapeFiles — C:\Program Files\GreenStar\Apex2.0\ShapeFiles

  Database — C:\Program Files\GreenStar\Apex2.0\Database

  *If you installed Apex 3.2 or newer the Microsoft SQL Server folder may not exist on the system for Apex databases.

Apex Archive (Windows XP) —


  C:\Documents and Settings\All Users\Application Data\John Deere Ag Management Solutions\GreenStar Apex\ApexArchive\

Apex Archive (Windows Vista, Windows 7/8/10) —


  C:\ProgramData\John Deere Ag Management Solutions\GreenStar Apex\ApexArchive


**If any version of Apex between 2.0 - 3.1 have been installed both Database locations below will need to be recovered.**

  C:\Program Files\Microsoft SQL Server - 90 and MSSQL.X
  C:\Program Files\GreenStar\Apex2.0\DataBase


The Program Data folder may be hidden. Follow the steps below to display hidden folders:

     Vista/Windows 7 — Go to: Organize > Folder & Search Options > View > Show Hidden Files, Folders and Drives > Apply > OK

     Windows 8/10 — Go to: View > Options > Change Folder & Search Options > View > Show Hidden Files, Folders and Drives > Apply > OK

   In order to copy the Apex database files you must stop the service SQLServerApex2005 before copying the files then restart the service when completed. You will get an error if this is not done.
   The Apex Database Files may not be in MSSQL.1 in all cases. This is the default location, but in some cases there may be an MSSQL.2 or MSSQL.3 folder there as well. The database files have been known to be located in these as well.