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Contact PowerPlan

We want to make sure it’s easy for you to talk with us – after all, that's how we build long-term relationships based on trust. In our world of modern technology, we're available by email and phone, and the postman still delivers the mail every business day. Please use a communications method that suits you and we'll respond promptly.

For questions or inquires about your PowerPlan account, please use this email form or you may contact your local John Deere Construction & Forestry dealer for information about our products and services.

Telephone Numbers and Addresses:

Customer Service

For questions concerning customer account, balance and payment information.

Phone:
800.634.9661
6:00 a.m. - 7:00 p.m. CST, Monday - Friday      
 
 
6:30 a.m. - 2:00 p.m. CST, Saturday
Fax:
800.592.5291

Service Plus
Interactive
Voice Response:
800.634.9661 
Available 24 hours a day

Collection Department

For questions concerning past due payments.

Phone:
800.325.7790
7:00 a.m. - 4:30 p.m. CST, Monday - Friday      

Payment Addresses - Balance Forward (Revolving) Accounts

Mailing Address:*
*For zip codes with the beginning three numbers of:
Mailing Address:*
*For zip codes with the beginning three numbers of:
004-012
036-037    
050-054    
056-059    
068-293    
295-319
330-333    
335-342    
346    
370-374
376-379
384-385
398-588
630-668
680-693
808-815
832-864
889-982
986-999
013-035
038-049
055    
060-067
294    
320-329
334
344    
347-369
375
380-383
386-397
590-599
600-629
669-679
700-807
816-831
865-885
983-985

Mail payment to:


PowerPlan
P.O. Box 4450
Carol Stream, IL 60197-4450

Mail payment to:


PowerPlan
P.O. Box 650215
Dallas, TX 75265-0215

Overnight Address:


PowerPlan
Bank One Regional Lockbox
2500 Westfield Dr.
IL I-6030
John Deere Lockbox #4450
Elgin, IL 60123


Default Address:

(For customers that are unsure of which address to use.)

PowerPlan
P.O. Box 4450
Carol Stream, IL 60197-4450

* Having 2 mailing addresses for Balance Forward accounts provides faster delivery times.
* Include your PowerPlan account number on all payments and correspondence.

Payment Addresses - Open Item Billing (Pay by Invoice) Accounts

Mailing Address:

PowerPlan OIB
21310 Network Place
Chicago, IL 60673-1213
Overnight Address:

PowerPlan OIB
525 West Monroe St. 8th Floor
Chicago, IL 60661

Correspondence Addresses

Street Address:

PowerPlan
8402 Excelsior Drive
Madison, WI 53717-1909

Business Mailing Address:

PowerPlan
P.O. Box 5328
Madison, WI 53705-0328

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