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Published 03/24/2011 03:41 PM   |    Updated 03/25/2016 01:31 PM

What information is required to activate a Command Center on Stellar.

Cause:

General Information.

Resolution:

The following fields need to be filled in:

Serial Number

   If the serial number of the command center is listed under the profile already then select it otherwise you will need to enter in the new Serial number at the bottom.

     Serial Number - doesn't use the full 13 digits. Only the last 6 digits are used of the serial number. (Such as, RWSDUA110388)

     Serial Number, if already under the profile, will show as part number followed by the last 6 digits of the serial number (Example - AL207961110388)

Part Number

     Part Number will be one of the following: RE326926 (non-touch) and AL207961 (touch) screen. The screen will show the part number as AL207961A, but you will not enter the last A. The A is the revision of the unit.


Challenge Code

File Attachments:

     ExampleCommand3SerialNumber.doc