Featured Story August 27, 2025
You Can Fix Your Deere: Here’s the Truth About Repairs
If you own a John Deere machine, here’s some good news: you can fix it yourself. And now, it’s easier than ever.
John Deere just launched Operations Center PRO Service, a new digital tool that gives equipment owners the power to diagnose, repair, and reprogram controllers*. Whether you’re running a single mower or a fleet of tractors, this tool is built to help you keep things moving.
More control, more access
“We built this tool with our customers in mind,” said Denver Caldwell, vice president, aftermarket and customer support “They told us they wanted more control, more access, and more flexibility. So, we delivered.”
Caldwell added, “We know our customers are problem solvers. They want to get under the hood, figure things out, and get back to work. Operations Center PRO Service gives them the tools to do just that.”
Operations Center PRO Service lets you diagnose issues, clear trouble codes, and reprogram controllers* whether your machine is connected or not. It’s available for just $195 per machine per year, and it works across agriculture, turf, construction, forestry, golf, and power systems.
We’ve always believed in customer choice,” said Caldwell. “This tool is about giving people options. You decide how you want to manage your equipment and we’re here to support that.
More Capabilities
With PRO Service, you can see exactly what’s going on with your machine. It’s like having a technician in your pocket minus the hourly rate.
Need to swap out a controller? You can reprogram it yourself. Want to check machine health before harvest? You’ve got the tools. And if your machine has a 4G modem, you can even do some of it remotely.
“We’re not just giving customers access,” Caldwell said. “We’re giving them confidence. Confidence to make repairs, to understand their equipment, and to take action when it matters most.”
Built for Customers
This isn’t just a dealership tool. It’s for our customers. Whether you’re a farmer, landscaper, or construction pro, you can choose the license that fits your operation - staying in control of who sees your data and when.
“We’ve always believed in customer choice,” said Caldwell. “This tool is about giving people options. You decide how you want to manage your equipment and we’re here to support that.”
A Toolkit That Keeps Growing
Operations Center PRO Service is part of an expanded digital toolkit designed to empower customers. “When customers want to run their equipment, they want to run it their way,” shared Caldwell. “With tools like Operations Center, Equipment Mobile, Shop.Deere.com, and now PRO Service, we are giving them greater access to use, maintain, diagnose, repair, and protect their own equipment. Whether that happens through their dealer, a local service provider, or on their own, true ownership means having the tools to get the most out of every machine.”
*Reprogramming functionality may not be available for non-John Deere controllers. See JohnDeere.com/PROService for further details.