Water Taxi Keeps NYU Langone Hospital Route

New York Water Taxi transporting hospital staff on the East River

The coronavirus pandemic continues to be a challenging time for our country and our communities. It's also an extraordinary time as we witness the beauty and resilience of the human spirit coming together to support one another.

Our engine customers are doing their part to assist others in this time of crisis.

New York Water Taxi is part of New York Cruise Lines, which normally offers sightseeing tours of New York City's skyline, including the iconic Statue of Liberty. However, when New York became a coronavirus hotspot, water taxi operations suspended, except for one essential route to the NYU Langone Hospital.

Helping healthcare workers

For several years, New York Water Taxi has operated a route solely dedicated to the transportation of hospital staff to and from NYU Langone Hospital. During the COVID-19 crisis, this taxi service became more essential than ever.

The taxi route runs between New York's 34th Street Ferry Landing, along the East River, and to the Brooklyn Army Terminal, just a short walking distance to the hospital. Over the course of the day during the pandemic, up to 300 healthcare workers relied on the water taxi during the operating hours of 5 a.m. to 8 p.m.

Gus Markou, president and chief operating officer for New York Cruise Lines, understands the importance of keeping this water taxi route running for the doctors, nurses, and other frontline workers. "These people are exhausted and overtaxed," he says. "Without the water taxi, hospital staff would endure much longer commutes using other forms of public transportation, creating longer travel time to and from the hospital."

Markou commends his dedicated employees who work day in and day out. "I'm extremely proud of our employees who showed up to work every morning. They understood the responsibility they had, they never thought of themselves. The hospital staff had to get to the front line to care for our community in a life and death situation. Our crews are stepping up every day to do their part."

The hospital staff had to get to the front line to care for our community in a life and death situation. Our crews are stepping up every day to do their part.

Gus Markou
President and Chief Operating Officer, New York Cruise Lines