As the coronavirus COVID-19 situation evolves, we are committed to keeping you informed about John Deere’s actions to safeguard employees while maintaining operations in order to support our dealers and customers and their livelihoods. These objectives are immensely important to us during normal times. They are vital today.
Let’s get through this together.
John Deere continues to operate in the face of COVID-19 because our business, as designated by the United States Department of Homeland Security, is essential to ensuring community and national resilience and well-being.
We understand the uncertainty surrounding the COVID-19 outbreak will result in hardships for some customers, and we may be able to help. If you or someone you know requires assistance, please call John Deere Financial at 800-325-0130 or log in at MyJohnDeere.com to take advantage of online tools.
Protecting our employees’ health and well-being is a top priority. Those who can work remotely have been encouraged to do so. Those who are needed on-site to get necessary parts and equipment into customers’ hands are working with safeguards in place. (See “Maintaining a healthy workplace” safeguards.)
Employees and others are encouraged to visit One.Deere.com, a mobile-friendly website for John Deere’s U.S. production and maintenance employees, to get the latest information on how we are responding to COVID-19 in our operations.
There are a lot of uncertainties right now. We’re doing all we can to build the machines customers need to keep their businesses running. Our trucks are hauling the parts dealers need to provide maximum uptime. And our field teams are providing the exceptional support their customers and dealers need. Plus, we’re better prepared than ever to fully utilize tools such as John Deere Connected Support™ to remotely monitor and proactively fix issues or send for a trained technician.
John Deere dealers also are implementing operational changes to keep their employees safe. Please contact your local John Deere dealership to learn how it is continuing to serve customers.