A Closer Look at John Deere’s $140 Million Parts Investment
When a machine’s replacement part shows up at a dealer counter, it’s easy to think that’s where the story begins. In reality, that part has already traveled through a large behind-the-scenes network.
Across its global and U.S. parts distribution centers, John Deere is modernizing the technology that supports this network. The $140 million IT investment focuses on helping parts move through the system more smoothly so dealers and customers can count on reliable service.
Today, more than 58% of John Deere dealers are using the updated processes, saving more than 30,000 dealer hours in fiscal year 2025 alone. That time goes directly back into supporting customers.
A Smarter Parts Network, Built for Real Life
At its core, the IT project replaces decades-old legacy systems with a modern, connected platform designed to simplify and strengthen the entire parts process.
“This is not just swapping software,” said Ryan Mandle, global implementation manager. “It is an end-to-end change in how we run our business, from the warehouse floor to the dealer counter. Our goal is to set our business up for success now with a platform that has longevity and life. This is essential to bring the necessary confidence and clarity that our dealers and customers’ desire.”
The updated systems were built with dealer input and a focus on real-world needs. Dealers can now place orders more easily, see inventory faster, and track parts as they ship.
The new process is already translating into real results. Today, more than 58% of John Deere dealers are using the updated processes, saving more than 30,000 dealer hours in fiscal year 2025 alone. That time goes directly back into supporting customers.
Investing Where It Matters
While the project supports a global network, much of the recent momentum is taking place in the United States.
Mattoon, Illinois, was the first U.S. distribution center to fully operate on the modern systems. From there, the rollout expanded to Portland, Denver, Lathrop, and Atlanta. This May, the North American Parts Distribution Center in Milan, Illinois, begins its transition, reinforcing John Deere’s long-term commitment to the Quad Cities and the people who work there every day.
“This work is about strengthening our parts network. We need more flexibility and resiliency at the core of our network,” Ryan said. “By modernizing these facilities, we are making incredible progress towards this end to better support the service parts needs of our dealers and customers for years to come.”
The same modern foundation will also support the future Hebron, Indiana, facility, creating a consistent and scalable parts network across the U.S.
Built for the People Who Keep Parts Moving
Modernization is about technology, but it is also about people.
“Our teams bring decades of knowledge into this work,” Ryan said. “By pairing that experience with tools that help teams work smarter and with greater confidence, we are strengthening the way we operate across the parts network.”