A John Deere Publication

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To learn more about John Deere's long-standing commitment to customer uptime and repairability, visit Deere.com/RunItYourWay.

Agriculture, Education September 01, 2025

Tech@Work

Equipment self-service evolution for John Deere customers.

All over North America, farmers are preparing for harvest knowing their John Deere machines may need maintenance for the jobs that lie ahead. John Deere provides options so customers can work on their own machines...but this is nothing new.

"John Deere has a long-standing commitment to enhancing our customers' ability to repair their equipment. Consistent with that commitment, we've continued to deliver new and enhanced solutions designed to improve that experience," said Denver Caldwell, VP of Aftermarket and Customer Support. "As our equipment has become more technologically advanced, so too have the repair tools needed to advance customer capabilities. We're committed to offering customers the best equipment ownership experience, both in the form of world-class dealer support and extensive self-repair resources."

Going back several years, Deere has published operator, diagnostic, and technical manuals, sold parts over the counter, and developed digital tools like Customer Service ADVISOR™. The latest offerings take the John Deere equipment ownership experience to the next level.

These include the John Deere Bookstore for manuals, videos, and more; Shop.Deere.com for purchasing parts; John Deere Operations Center™ for managing farm data and machine information; Customer Service ADVISOR for digital manuals and diagnostics; and the Equipment Mobile app for accessing machine information and updates. The latest addition, Operations Center PRO Service, can guide customers through various diagnostic processes, identify parts needed for a repair, and enable them to reprogram Deere-manufactured electronic controllers.

With these comprehensive resources and tools, Deere empowers farmers to confidently maintain their equipment, no matter the season. ‡