Contact PowerPlan™

We want to make sure it's easy for you to talk with us – after all, that's how we build long-term relationships based on trust. Please use a communications method that suits you to contact John Deere Financial and we will respond promptly.

 Man using a phone and looking at a laptop computer

For questions or inquiries about your PowerPlan account or for information about our products and services, choose one of the links below. 

Telephone Numbers and Addresses:

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Customer Service

For questions concerning customer account, balance and payment information.

Phone: 800-634-9661
Hours: 7:30 a.m. - 5:00 p.m. (CST), Monday - Friday; Closed, Saturday
FAX: 800-592-5291
Interactive Voice Response: 800-634-9661, Available 24 hours a day

 

Collection Department

For questions concerning past due payments.

Phone: 800-325-7790
Hours: 7:00 a.m. - 4:30 p.m. (CST), Monday - Friday     

Payment Addresses - Balance Forward (Revolving) Accounts

*Mailing Address:
For zip codes with the beginning three numbers of:

*Mailing Address:
For zip codes with the beginning three numbers of:

004-012
036-037
050-054
056-059
068-293
295-319
330-333
335-342
346
370-374

376-379
384-385
398-588
630-668
680-693
808-815
832-864
889-982
986-999

013-035
038-049
055
060-067
294
320-329
334
344
347-369
375

380-383
386-397
590-599
600-629
669-679
700-807
816-831
865-885
983-985

Mail payment to:
PowerPlan
P.O. Box 4450
Carol Stream, IL 60197-4450

Overnight Address:
PowerPlan
Bank One Regional Lockbox
2500 Westfield Dr.
IL I-6030
John Deere Lockbox #4450
Elgin, IL 60123

Mail payment to:
PowerPlan
P.O. Box 650215
Dallas, TX 75265-0215

Default Address:
(For customers unsure of
which address to use.)

PowerPlan
P.O. Box 4450
Carol Stream, IL 60197-4450

*Having two mailing addresses for Balance Forward accounts provides faster delivery times. Include your PowerPlan account number on all payments and correspondence.

Payment Addresses - Open Item Billing (Pay by Invoice) Accounts

Mailing Address:
PowerPlan OIB
21310 Network Place
Chicago, IL 60673-1213

Overnight Address:
PowerPlan OIB
ATTN: 21310
PowerPlan
JP Morgan
131 S. Dearborn-6th floor
Chicago, IL 60603

Correspondence Addresses

Street Address:
PowerPlan
8402 Excelsior Drive
Madison, WI 53717-1909

Business Mailing Address:
PowerPlan
P.O. Box 5328
Madison, WI 53705-0328