South Africa (July 14, 2021) – John Deere is now offering customers JDLink™ connectivity service at no additional charge, making it easy for customers to connect machines and to stay connected. The change allows customers to quickly activate the JDLink™ connectivity service and manage their connected machines within their John Deere Operations Center account, either on the web or the mobile app. Connectivity subscriptions or renewals are no longer required so customers can simply activate the service and leave it on. This offering excludes any hardware components and possible data charges and is only relevant to customers subscription to JDLink™.
Starting July 14 2021, after logging into Operations Center, customers will be prompted and asked if they want to activate the service. After completing a few easy steps, JDLink™ connectivity service will be enabled to provide simple, seamless, continuous wireless service and make it possible for customers to monitor their machines and their farm anytime from anywhere.
An available automatic enrollment feature means customers no longer need to worry about machine connections; future purchases of equipment built with JDLink™ mobile telematics gateways (MTGs) can be automatically enrolled.
JDLink™ connectivity provides customers a single level of service that includes machine and agronomic data sharing and all the features available within Operations Center. This enables customers to unlock the full value from Connected Support and precision ag technology. Customers with existing JDLink™ subscription service agreements can allow them to remain in place until they expire. However, customers can convert existing subscriptions to the new connectivity service at any time, at no additional charge. In countries outside of South Africa where customers are making use of their own sim card, they will still be responsible for their own data cost, but the JDLink™ subscription remains free.
As farm sizes continue to grow, which requires the farmer to be in different places at once, with JDlink™ it allows the farmer to remotely be in different places at the same time.
Linking customers to their work, results, teams, advisors, equipment, dealer and to John Deere is important, and we’re making connectivity simple. This way customers can focus on their farming operations with less worry about connecting several different machines or managing multiple subscriptions.
Specific service, feature, and options available to customers may vary depending on their location and the machines. For more information about JDLink™ visit the John Deere website, or a local John Deere dealer.
About John Deere
With a rich history of more than 140 years in South Africa, John Deere is a trusted, world-renowned leader in producing turf, agricultural, construction, and forestry machinery solutions with state-of-the-art precision technology. With its continued focus to strengthen its presence throughout the Africa Middle East region (“AME”), John Deere AME serves its customers through more than 218 dealer touch points across Africa Middle East and support its dealer network with a Regional Parts Distribution center in South Africa as well as sales and marketing offices in South Africa and Kenya.
Committed to delivering a distinctive customer experience coupled with solutions-driven advice from its authorised dealer network and John Deere Financial Solutions, John Deere AME is geared to promoting food security while actively driving a successful and inclusive agricultural community, whilst supporting the growth of Africa via their construction and forestry solutions.
With core values of integrity, quality, commitment and innovation, John Deere AME remains dedicated to the success of its customers, to those who cultivate, harvest, transform, enrich and build upon the land to meet the world's dramatically increasing need for food, clothes, shelter and infrastructure.