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Coronavirus Update Center

 

Keeping our customers running

As the coronavirus COVID-19 situation evolves, we are committed to keeping you informed about John Deere’s actions to safeguard employees while maintaining operations in order to support our dealers and customers and their livelihoods. These objectives are immensely important to us during normal times. They are vital today.

Let’s get through this together.

 

Available resources:

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Protecting Employees

We are implementing operational changes for all locations and staff are working with strict safeguards in place. (See “Maintaining a healthy workplace” safeguards.)

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Supporting our Customers

There are a lot of uncertainties right now. We’re doing all we can to build the machines customers need to keep their businesses running. Our trucks are transporting the parts dealers need to provide maximum uptime, subject to government guidelines. And our field teams are providing the exceptional support their customers and dealers need.

John Deere dealers also are implementing operational changes to keep their employees safe. Please contact your local John Deere dealer​ship to learn how it is continuing to serve customers.

Maintaining a healthy workplace:
Protecting our employees’ health and well-being is a top priority, as is ensuring that our customers are able to keep running. We have:

      • Communicated regularly with employees to ensure they are aware of and comply with current COVID-19-related policies or procedures.
      • Published guidance to support employees with pre-existing conditions.
      • Established social-distancing guidelines for meetings, common areas, breakrooms and pantry.
      • Established teleworking guidance for salaried employees.
      • Restricted all domestic and international air travel for business-related purposes.
      • Encouraged field managers to support customer and dealer needs through virtual communications (e.g., phone, video conference), though they are allowed to drive to dealerships and customer locations on critical business matters.