John Deere Data Services and Subscriptions Data Policy Statement for the United States, Canada, and the Republic of South Africa

Effective Date: August 21, 2014


This policy statement explains the types of business data that John Deere collects through the John Deere Data Services and Subscriptions and how we may use and disclose this data. This policy statement also provides information about how we maintain, use, disclose and protect your business data. It also describes your options in the event that you do not want us using or disclosing your business data for certain purposes in the future. The "Data Services and Subscriptions" governed by this policy are the MyJohnDeere.com websites together with JDLink and the other offerings with customer agreements listed for the above-listed countries at www.deere.com/agreements


Please note that in this policy statement, "Machine Data" is defined differently than it is in tab 2 of our Enterprise Privacy Statement (available at www.JohnDeere.com/legal). The definition below governs our use and management of your business data with respect to the Data Services and Subscriptions.


1. How we classify and use your business data.  When hosting or managing business data that you bring to us, we distinguish among Production Data, Machine Data, and Other Data:


Production Data
Data is information specific to the work our customers do with their equipment and the land on which the work is performed. Examples include field task details, material moved, crop harvested or agronomic inputs applied. We use Production Data only as follows:

  • We, and our service partners, affiliates and suppliers, use Production Data to provide you with contracted services and offerings and to administer your account.
  • We may anonymize Production Data to create anonymized data sets, unless you indicate that we may not do so via the MyJohnDeere.com account management options. Please note that we consider any anonymized datasets that result from our anonymization processes to be proprietary to John Deere. John Deere will be free to use, sell and disclose the anonymized datasets, and John Deere may offer or sell information and services that are derived from the anonymized datasets. If you choose to opt out of this data anonymization, your choice will apply prospectively only and John Deere will have no obligation with respect to any anonymized datasets that were generated prior to your opt-out selection.
  • We may review and disclose Production Data to comply with court orders and legal or regulatory requirements; to prevent injury, death, losses, fraud or abuse; to protect John Deere’s rights or to defend John Deere in legal proceedings; and to comply with requests from you.


Machine Data
is information associated with how equipment is functioning. Examples include fuel consumption, machine health indicators, diagnostic codes and engine performance. We use Machine Data only as follows:

  • We, and our service partners, affiliates and suppliers, use Machine Data to provide you with contracted services and offerings and to administer your account. 
  • We, and our service partners, affiliates and suppliers, may use Machine Data to develop and improve products and services. 
  • We may share Machine Data with John Deere dealers so that they can support you, unless you affirmatively restrict access to specific dealers via the MyJohnDeere.com account management options. 
  • We may anonymize Machine Data to create anonymized data sets, unless you indicate that we may not do so via the MyJohnDeere.com account management options. Please note that we consider any anonymized datasets that result from our anonymization processes to be proprietary to John Deere. John Deere will be free to use, sell and disclose the anonymized datasets, and John Deere may offer or sell information and services that are derived from the anonymized datasets. If you choose to opt out of this data anonymization, your choice will apply going forward only, and John Deere will have no obligation with respect to any anonymized datasets that were generated prior to your opt-out selection. 
  • We may internally use, view or research Machine Data to identify trends for statistical analysis, in connection with warranty, product support and for diagnostic or prognostic purposes. 
  • We may review and disclose Machine Data to comply with court orders and legal or regulatory requirements; to prevent injury, death, losses, fraud or abuse; to protect John Deere’s rights or to defend John Deere in legal proceedings; and to comply with requests from you.


Other Data
is information used by John Deere only to support you. Examples include variable rate prescriptions, user-entered notes and user-formatted reports. We do not anonymize Other Data for external sharing even if you opt to allow John Deere to anonymize Machine and Production Data for external sharing. We use Other Data only as follows:

  • We, and our service partners, affiliates, and suppliers, use Other Data to provide you with contracted services and offerings and to and administer your account.  

  • John Deere may disclose Other Data to comply with court orders and legal or regulatory requirements; to prevent injury, death, losses, fraud or abuse; to protect John Deere's rights or to defend John Deere in legal proceedings; and to comply with requests from you.
     

For examples of data and information that falls within these categories, please view our Data Type Inventory, available at: http://www.deere.com/privacy_and_data/docs/DataTypeInventory.pdf . As between you and John Deere, you are responsible for ensuring that you have the right to transfer and license any data that you bring to John Deere via the Data Services and Subscriptions for the uses described above.

2. You control who sees your business data. Subject to John Deere's rights of use described above, you control the business data you bring to us as follows:

  • Sharing. You may share and disclose data within MyJohnDeere.com. You control which dealers have access to data in your account, and you also control other parties’ access and visibility into the data in your account.
  • Managaing. You may view, analyze and download some data in your account via the MyJohnDeere.com and JDLink.com portals.
  • Deletion. You may request that we delete Machine Data, but doing so may limit our ability to support you; and in some cases may constitute a termination under the terms of any applicable Data Service and Subscription contracts between you and us. Please review the terms of any such contract for details. You may delete Production and Other Data directly via www.MyJohnDeere.com or by asking your dealer to contact us on your behalf. Please note that unless you delete your business data as provided above, John Deere may, but is not obligated to, retain the data indefinitely. After expiration of any applicable Data Service and Subscription contract, we may delete data at our discretion and subject to requirements in applicable privacy, consumer protection or other laws.


3. How we protect your business data. We understand the need to safeguard business data that you provide to us. We have implemented and will maintain standards and procedures designed to prevent misuse of that information. We maintain physical computer and network security. We educate our employees about the importance of data security and customer service through standard operating procedures and special training programs. We maintain security standards and procedures to help prevent unauthorized access to information about you and we update and test our technology to improve the protection of your business data. We comply with all applicable laws, including data privacy and consumer protection laws. Please note that we may move data across jurisdictions and may store your business data outside your home country, including in the United States.  

Last Updated: 21 August 2014

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