Faster, less costly repairs.
What if your dealer could warn you of problems with your machine and initiate solutions without visiting the jobsite and charging you for a technician’s travel time?
That’s what you get with Service ADVISOR Remote, another John Deere exclusive.
Your John Deere dealer can help you reduce downtime by reading diagnostic trouble codes remotely, as well as recording performance readings.
If something is happening with your machine at 1,000 rpm, your Deere dealer can use Service ADVISOR Remote to always record the particular machine parameters in question when the machine reaches 1,000 rpm. You don't have to be watching, and a technician doesn't have to be visiting. Readings can be taken while you still have full functionality of your machine.
If parts are needed to fix the problem your technician discovers through Service ADVISOR Remote, he can send the right ones out the first time.
Using Service ADVISOR Remote, your machine can also receive wireless software updates, avoiding a technician trip to the jobsite with laptop in hand.
It's like your fleet management and maintenance team just gained twice the bench strength when your dealer and your machines are connected through Service ADVISOR Remote ... yet another advantage of John Deere WorkSight.
The first example shows how dealers can discover improper machine operation that could lead to downtime. The second example shows how dealers can send the right part for the jobsite the first time. The third example portrays a remote software upgrade without even making a jobsite visit. All three deliver significant time and cost savings.