2013 News Releases and Information
John Deere Offers Exclusive Nationwide Mower Loaner Program
NeverStop™ Loaner Guarantee helps contractors maintain productivity
CARY, North Carolina (October 24, 2013) – The NeverStop Loaner Guarantee from John Deere offers landscape contractors a 24-hour loaner guarantee on ZTrak, QuikTrak and Walk-Behind mowers. The program will allow landscape contractors to maintain the uptime and productivity of their crews, even while their mowers are being repaired.
"The NeverStop Loaner Guarantee is an uptime solutions program to end downtime," said Steve Wilhelmi, John Deere tactical marketing manager. "We developed this program to give our customers confidence that their crews won't be slowed down by a lengthy repair."
The NeverStop Loaner Guarantee is available from participating dealers at no additional cost with the purchase of any John Deere ZTrak, QuikTrak or Commercial Walk-Behind mower. If an eligible mower is under warranty and needs repairs for a warrantable failure, the contractor will receive a complementary loaner machine within 24 hours while their mower is being repaired. If a loaner machine cannot be provided, contractors will receive a $50 in-store credit for each day of downtime from their participating dealer.
In addition to the standard NeverStop Loaner Guarantee, participating dealers may offer premium upgraded options, such as priority repair service, loaner of the same deck size and horsepower, delivery of the loaner to the job site, and more.
To learn more about the NeverStop Loaner Guarantee, visit your local John Deere dealer or www.JohnDeere.com/MowPro.
About Deere & Company
Deere & Company (NYSE: DE) is a world leader in providing advanced products and services and is committed to the success of customers whose work is linked to the land - those who cultivate, harvest, transform, enrich and build upon the land to meet the world’s dramatically increasing need for food, fuel, shelter and infrastructure. Since 1837, John Deere has delivered innovative products of superior quality built on a tradition of integrity. For more information, visit John Deere at its worldwide website at www.JohnDeere.com.