We want to make sure it’s easy for you to talk with us – after all, that's how we build long-term relationships based on trust. In our world of modern technology, we're available by email and phone, and the postman still delivers the mail every business day. Please use a communications method that suits you and we'll respond promptly. For questions or inquires about your PowerPlan account, please use this email form or you may contact your local John Deere Construction & Forestry dealer for information about our products and services. Telephone Numbers and Addresses:
For questions concerning customer account, balance and payment information.
Phone:
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800.634.9661
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6:00 a.m. - 7:00 p.m. CST, Monday - Friday
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6:30 a.m. - 2:00 p.m. CST, Saturday
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Fax:
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800.592.5291
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Service Plus
Interactive
Voice Response:
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800.634.9661
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Available 24 hours a day
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For questions concerning past due payments.
Phone:
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800.325.7790
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7:00 a.m. - 4:30 p.m. CST, Monday - Friday
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Mailing Address:*
*For zip codes with the beginning three numbers of:
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Mailing Address:*
*For zip codes with the beginning three numbers of:
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004-012
036-037
050-054
056-059
068-293
295-319
330-333
335-342
346
370-374
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376-379
384-385
398-588
630-668
680-693
808-815
832-864
889-982
986-999
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013-035
038-049
055
060-067
294
320-329
334
344
347-369
375
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380-383
386-397
590-599
600-629
669-679
700-807
816-831
865-885
983-985 |
Mail payment to:
PowerPlan
P.O. Box 4450
Carol Stream, IL 60197-4450
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Mail payment to:
PowerPlan
P.O. Box 650215
Dallas, TX 75265-0215
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Overnight Address:
PowerPlan
Bank One Regional Lockbox
2500 Westfield Dr.
IL I-6030
John Deere Lockbox #4450
Elgin, IL 60123
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Default Address:
(For customers that are unsure of which address to use.)
PowerPlan
P.O. Box 4450
Carol Stream, IL 60197-4450
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* Having 2 mailing addresses for Balance Forward accounts provides faster delivery times.
* Include your PowerPlan account number on all payments and correspondence.
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Mailing Address:
PowerPlan OIB
21310 Network Place
Chicago, IL 60673-1213
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Overnight Address:
PowerPlan OIB
525 West Monroe St. 8th Floor
Chicago, IL 60661
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Street Address:
PowerPlan
8402 Excelsior Drive
Madison, WI 53717-1909
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Business Mailing Address:
PowerPlan
P.O. Box 5328
Madison, WI 53705-0328
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