| Acronyms |
| AMS | Ag Management Solutions |
| ATU | AutoTrac Universal |
| DLC | Distance Learning Classroom |
| DLM | Distance Learning Module |
| GS2 | GreenStar 2 |
| ILT | Instructor-Led Training |
| JDU | John Deere University |
| Definitions |
| Customer Connect | Customers take courses via a DLC or DLM, connected through their computer and the internet. |
| Customer Direct | Customer training courses that are face-to-face events with an instructor (known as ILTs). |
| Customer Expert | A self-paced web-delivered course customers can purchase and is accessible via John Deere University 24 hours a day. |
| Apex | The new Farm MAnagement Software from AMS which replaces JDOffice. |
| Ag Management Solutions | Fee-based, Face-to-Face Learning events led by a dealer or company-sponsored instructor. |
| AutoTrac Universal | AutoTrac Universal Steering Kit is the mobile automatic guidance solution from John Deere that functions on many different vehicle platforms and with all levels of accuracy. |
| Distance Learning Classroom | Fee-based, Face-to-Face Learning events led by a dealer or company-sponsored instructor. |
| Distance Learning Module | A self-paced web-delivered course customers can purchase and is accessible via John Deere University 24 hours a day. |
| GreenStar | John Deere's precision farming products. |
| GreenStar 2 | The newest GreenStar precision farming system which expands AMS offerings with new systems and display monitor options. |
| Expert | Could refer to a dealer expert, the company expert or the Expert Series instructor. |
| John Deere University | A web-based resource for obtaining training, whether signing up for classroom training, buying training material, or taking training on the web. |
| Instructor-Led Training | Fee-based, Face-to-Face Learning events led by a dealer or company-sponsored instructor. |
| Clinic | A dealership event to promote or share information with customers. Dealer hosts and invites specific customers to this free session. |
| Homestead Magazine | Publication that is available to customers that focus on the rural lifestyle. |
| Horizon Newsletter | Monthly customer email that highlights ag news. |
| Growing Innovations | Newsletter that focuses on precision farming. |
| AT&T Connect (formerly Interwise) | Software that runs the Distance Learning Classroom. Can be downloaded from John Deere University/Help and Support/FAQs/Software and Support Link. |
