Can I connect to Customer Self-Service on MyJDFAccount.com from another network(i.e. from work)?
You can access the Customer Self-Service on MyJDFAccount.com from any Internet connection that allows cookies. The e-mail generated through Customer Self-Service will be sent to the e-mail address you provided at the time of registration.
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What are cookies?
A cookie is a tool that can "mark" a visitor to a website. Our site uses "session cookies" which disappear when you close your browser.
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When I access Customer Self-Service through MyJDFAccount.com or select My Accounts a message box pops up telling me the site cannot be opened. Does this mean your web site is down?
No, if you receive this error message it is possible that you have lost your Internet connection, or the page entered is not valid. Customer Self-Service on MyJDFAccount.com is running within an environment where the functionality should always available.
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