/ / Frequently Asked Questions

Frequently Asked Questions

Who do I contact for product information?

For engine and drivetrain product information, you may fill out our Contact Us Form and we can provide it to you. You may also request product information by calling us at 1-800-533-6446. If you need further assistance, please contact your nearest John Deere Power Systems Distributor.

Who do I contact for price-related questions?

We recommend that you contact your nearest John Deere Power Systems Distributor, they are in the best position to assist you. To locate your nearest distributor, please use our Dealer Locator.

Who do I contact for technical assistance?

For technical questions about sales and installation of engines or drivetrain components, please contact your nearest John Deere Power Systems Distributor. For technical questions about service or repair, contact your local John Deere Dealer.

How can I obtain technical information (Operator's Manuals, Parts Catalogs & Service/Technical Manuals)?

You may order Technical Manuals and Parts Catalogs by calling the Technical Information Bookstore at 1-800-522-7448 — be sure to have the serial number of your engine when you call. Hours are Monday through Friday from 7:00 A.M. to 7:00 P.M. Central Standard Time. They may also be ordered through your local John Deere Dealer or online at Techpubs.Deere.com.

I have a question regarding my John Deere lawn and garden equipment.

Find answers to the most frequently asked questions at the Lawn and Grounds Care Answer Center. Or, call the toll free number for the Consumer Customer Service office at 800-537-8233.

I am a student, who do I contact for research information?

Visit our About Us website.

How do I become a John Deere supplier?

Visit our John Deere Supplier website or email your request to: jdsupply@JohnDeere.com. 

Who do I contact about donations?

Requests for donations (equipment, funding, materials) are handled on an individual basis. Please discuss the specific details of your request with Cheryl Salley in the Corporate Contribution Department: Phone 309.748.7961 or e-mail SalleyCherylA@JohnDeere.com.

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