Precision Data Proves Its Worth
Customers Experience Faster and More Accurate Claims Service
Chelsey and Lee Benes have a long history with John Deere equipment. It makes sense then, that their crop insurance would be associated with the same company.
Last year, they moved their crop insurance policy to John Deere Insurance Company. The decision was easy, explains Chelsey. “We’ve always had John Deere implements and since we recently upgraded our monitor system, we had the technology. I knew we could use reports if we had a claim,” she says.
Lee adds, “Now that we’ve upgraded our equipment, having John Deere crop insurance makes more sense. I want John Deere products from start to end, and now we have it.”
Little did Chelsey and Lee know they would be using their recently upgraded technology and data for a claim the very first year.Easy, Simple Claims Process
Given the dry conditions across the Midwest and the Benes’ recent equipment upgrade, John Deere adjuster Mike Steenson spoke with Chelsey and Lee about the claims process using precision ag data.
He explained what documents he would need from Apex™ to process their claim – planting and harvest maps and a calibration report. Steenson says the manual process of elevator tickets and bin measurements leaves producers with a larger window of risk.
“The more you have, the more chance for error,” he says. “With precision ag data, each field is just one entry. This accurate data makes processing claims easier, faster and more concise.”
Claim Service Expedited
Chelsey and Lee prepared their documents for Steenson after submitting the loss in October. “It was simple,” says Chelsey. “Everything we needed for the claim was on the reports in Apex. In less than 15 minutes, we printed off the maps and I gave them to Mike the next day. That was it!”
That same day, Steenson verified the data and processed the claim. By that afternoon, the claim was processed by the claims department. On day two of the claim, Lee stopped into the agency to sign the claims documents and verify production.
“Everything was processed in two days, and because of direct deposit, we received our payment about a week later. It was that quick and easy,” recalls Chelsey.
“Every claim is different, but Chelsey and Lee’s claim shows how you can leverage the equipment you already have to get your claim settled quickly and easily,” says Steenson.Get Started before You’re in the Field
By using your precision farming systems data for a claim, you too can benefit from a faster, easier claims experience like John Deere Insurance Company customers, Chelsey and Lee. Seek the expertise of your John Deere dealer and crop insurance agent for proper set up of your precision farming systems. Because what you do before planting is just as important as what you do in the field.
John Deere Insurance Company of Johnston, Iowa, issues crop insurance products through its Managing General Agent and affiliate, John Deere Risk Protection, Inc. (DBA in California as JDRP Crop Insurance Services). John Deere Insurance Company and John Deere Risk Protection are equal opportunity providers. Coverage is subject to availability, terms and conditions. John Deere Insurance Company is not licensed or does not do any insurance business in AK, CT, D.C., HI, MA, ME, NH, NV, NY, RI, and VT. John Deere Financial is not an insurance company.