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Contact PowerPlan

We want to make sure it’s easy for you to talk with us – after all, that's how we build long-term relationships based on trust. In our world of modern technology, we're available by email and phone, and the postman still delivers the mail every business day. Please use a communications method that suits you and we'll respond promptly.

For questions or inquires about your PowerPlan account, please contact your local John Deere Construction & Forestry dealer for information about our products and services.

Telephone Numbers and Addresses:

Customer Service

For questions concerning customer account, balance and payment information.

Phone:
800.634.9661 
7:30 a.m. - 5:00 p.m. CT, Monday - Friday      
 
 
Closed, Saturday
Fax:
309.749.0718 

Interactive
Voice Response:
800.634.9661 
Available 24 hours a day

Collection Department

For questions concerning past due payments.

Phone:
800.325.7790
7:00 a.m. - 4:30 p.m. CST, Monday - Friday      

Payment Addresses - Balance Forward (Revolving) Accounts

*Mailing Address:
For zip codes with the beginning

three numbers of:

*Mailing Address:
For zip codes with the beginning
three numbers of:

004-012
036-037    
050-054    
056-059    
068-293    
295-319
330-333    
335-342    
346    
370-374

376-379
384-385
398-588
630-668
680-693
808-815
832-864
889-982
986-999

013-035
038-049
055    
060-067
294    
320-329
334
344    
347-369
375

380-383
386-397
590-599
600-629
669-679
700-807
816-831
865-885
983-985


Mail payment to:


PowerPlan
P.O. Box 4450
Carol Stream, IL 60197-4450


Mail payment to:


PowerPlan
P.O. Box 650215
Dallas, TX 75265-0215


Overnight Address:


PowerPlan
Bank One Regional Lockbox
2500 Westfield Dr.
IL I-6030
John Deere Lockbox #4450
Elgin, IL 60123


Default Address:

(For customers that are unsure of
which address to use.)


PowerPlan
P.O. Box 4450
Carol Stream, IL 60197-4450

*Having 2 mailing addresses for Balance Forward accounts provides faster delivery times. Include your PowerPlan account number on all payments and correspondence.

Payment Addresses - Open Item Billing (Pay by Invoice) Accounts

Mailing Address:

PowerPlan OIB
21310 Network Place
Chicago, IL 60673-1213
Overnight Address:

PowerPlan OIB
525 West Monroe St. 8th Floor
Chicago, IL 60661

Correspondence Addresses

Street Address:

PowerPlan
8402 Excelsior Drive
Madison, WI 53717-1909

Business Mailing Address:

PowerPlan
P.O. Box 5328
Madison, WI 53705-0328