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When a dealership employee enrols on a John Deere Training course they enrol in a training process which is certified under the ISO9002 Quality Assurance standards.
On arrival at the Training Centre the delegate will be greeted in the main reception and given a Name Badge, this badge is for security reasons and ensures that the delegate receives coffee/tea and lunch without charge.
Training Material
Once the training course begins the delegate will be provided with a comprehensive Training Manual with handouts and materials for the specific course. On many technical training courses a Technical Manual is also used, these may be loaned for the course or delegates may be asked to bring their own from the dealership.
Course Assessment
Throughout the duration of the course the delegates will be assessed on such areas as involvement in the course, questions asked etc. This assessment by the Instructor(s) will count towards the grade level of the Personal Training Certificate which will be issued after completion of the course.
At the end of most Training Courses there is a short multiple choice test which is specific to information provided during the course. The result of this test also counts towards the Personal Training Certificate. In addition to this test the delegates are also given an opportunity to assess us and provide their opinions on the training course they have just completed. This is achieved with a Training Course Evaluation questionnaire, the results of which are then used as feedback to change and improve our courses to provide the training our customers (the dealership delegates) require.
Course Completion
Following completion of the course the dealership will be sent a Certificate of Merit, which is valid for three years for display in a customer area of the dealership (right).
The purpose of these graded Personal Training Certificates is to provide feedback on the level of achievement of the delegate on the course, Bronze being fair, Silver being good and Gold being outstanding. They are also designed to provide a personal training record for each delegate when inserted in the delegates Training Passport.
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