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Contact Us

Physical Address:

John Deere (Pty) Ltd.,
Oscar Street 38,
HUGHES 1459
Gauteng,
SOUTH AFRICA.
 
Tel No: +27 11 437 2600

Coordinates:
Lat:            -26.183860
Long:        +28.225815
Customer Care Call Centre Phone numbers:
 
South Africa 0800-983-821
Angola 855-306-7345
Botswana 00-269-800-3000-367 Available from landline only
Ghana 0-260-000-511
Kenya +254 (0)20-760-2033
Mauritius 802-044-0106
Nigeria +234-708-60-1818
Reunion +262 (0) 805-37-4096
Tanzania 0-800-780-001
Zambia 001-899-888-953-3373
Zimbabwe 001-888-983-3373
 
NOTE:
Phone and email inquiries will be routed to English language technicians located in the United States. 
Hours of operation for each of the toll free numbers are 10:00AM-10:00PM (10:00-22:00) Central Africa time, while email can be utilized 24/7.   The technician will attempt to answer your inquiry.  If they cannot, your issue/inquiry will be escalated to a qualified individual in your local area who will provide follow-up as soon as possible. 

Please be advised that your John Deere dealership should be your first point of contact.  For those that wish to leave a voicemail outside of the normal hours of operation, please leave your name,  contact phone number, and a brief description of your concern/inquiry.


Email Contact Form

I Want to Buy John Deere Equipment or Parts

You have a couple of option for purchasing equipment:
You have the following option for purchasing parts:

For OEM, generator drive, and marine engines and drivetrain components, visit the dealer/distributor  that serves your area.

I Have a Question About or a Problem With a Product

Technical support is best provided by your local John Deere dealer.

Agriculture & Turf Equipment - Please use this online form to contact us.

Residential Equipment - Please use this online form to contact us.

I Am Interested in Career Opportunities

Learn more about working for John Deere -  visit our careers website.

Other

For all other enquiries, please use this online form.