What are your hours of operation?
Our Customer Service Representatives are available by phone from 8:30 a.m. to 7:00 p.m. Eastern Standard Time.
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How do I contact John Deere Credit customer service?
You may contact Customer Service by phone, e-mail, or mail.
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Whom should I contact for a service problem with my equipment?
We recommend that you contact the dealer who sold you the equipment.
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How do I get a credit reference?
A Credit Reference Request with your name and signature should be faxed to John Deere Credit at 1-905-319-1809 or sent via mail to:
John Deere Credit
Loan Service - Credit Reference
1001 Champlain Ave., Suite 401
Burlington, ON L7L 5Z4
The Credit Reference Request should include where you would like the completed Credit Reference sent. If the request is received on a business day prior to 3:00 p.m., the credit reference will be sent via fax or mail the next business day.
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